What materials do you typically use for fabrication?
We primarily use Cold Rolled Steel (CRS), Aluminum (5052, 6061), and Stainless Steel (304, 430). Other materials are available upon request.
Can you work with custom CAD designs?
Absolutely. We specialize in custom fabrication. Simply provide your CAD drawings (DXF, DWG, STEP) or detailed sketches for a quote.
What is the standard lead time for production?
Typically, lead times range from 2-4 weeks depending on order complexity and volume. Expedited services are available for urgent projects.
Do you have a Minimum Order Quantity (MOQ)?
We are flexible. We welcome both large-volume production and low-volume prototype projects.
What are your payment terms for international orders?
For new customers, we typically require a 50% deposit and 50% balance before shipment via T/T or L/C.
How do you handle quality issues or defective products?
Quality is our priority. If any items are defective, notify us within 7 days with photo/video evidence for prompt replacement or repair.